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Creating
secure solutions for the world's largest data centers, IDG, Inc. is a In addition to manufacturing the hardware with embedded software solutions, IDG, Inc. offers continuous high quality technical support 24 hours a day, 7 days a week. The technical support team works with sales associates and customers to assure that all user queries receive a prompt, informed response. All calls are evaluated by level of need and then directed to appropriate responders. The IDG team handles basic "how-to" questions related to installation and use, as well as highly sophisticated coding questions regarding the products basic development.
The
company's total solution approach to customer needs is based on an
end-to-end product development model that covers all aspects of product
creation-code and hardware that respond to clearly defined customer
needs. |
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